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Quality Management: Design and Construction

0.8 CEUs | Sunday, September 22, 2019


Donald G. Archer, P.E., M.ASCE and Bianet Camacho, CQA, CQE, Quality Auditor

Purpose and Background

“Do it right the first time”, is this a cliché or can we find a way to work towards zero defects on heavy construction projects? The average construction project spends more than 5% on rework ($50M for every $1B spent). The soft costs for planning and engineering of major capital improvement programs is 25 to 40% of the construction price. Your tax dollars are used for publicly funded projects and agencies must be good stewards of public funds. At the same time, the cost of construction is increasing due to tighter regulations, stricter contract requirements, and a high demand for construction personnel. Therefore, we must find ways to improve efficiency at all levels of project delivery. These efforts cannot compromise the integrity of safety, quality, and the environment.

The purpose of this seminar is to emphasize the importance of quality management as a method to increase efficiency and effectiveness of project delivery while adapting to a continuously changing work environment. This course places an emphasis on modern quality management that adds value to production, not a burden for production. If production is working for a QMS, then production may be inefficient. The QMS must be prepared in such a manner that it works for production. The production team must manage their own risk, but quality professionals need to apply quality management skills to help provide proper guidance while improving production efficiency, identifying root causes of failures, training production and quality teams, and monitor risks and performance. A well-developed QMS that is embraced by the entire project delivery team, enhances design and construction.

The biggest hurdle is overcoming the old mindset that inspection is the primary answer to achieving quality output. This seminar provides practical applications for quality management methods to deliver a single project, mega project, or program of projects; such as developing a right-sized quality program with applicable processes and procedures through design and construction. This seminar does not cover identifying methods to improve the quality of materials, but rather ensuring that the materials are properly specified for their intended purpose; the design is checked and reviewed effectively; construction planning has a thorough approach; items are constructed properly the first time; and the project is properly documented for project acceptance.

Seminar Benefits

Participants will leave the seminar with the skills to:

  • Identify the key elements of a successful QMS, if you are representing the owner, designer, or builder, and quickly apply these tools to current projects
  • Start using a risk-based thinking and performance-based approach to quality management
  • Encourage a strong interface between the quality managers, project managers, and production management
  • Know exactly what to expect from the owner, designer, and builder’s quality management team

Learning Outcomes

  • How to develop and implement a QMS for design and construction
  • How to consider risk and monitor performance-use metrics
  • What is required for continuous improvement
  • The skills necessary to serve as a quality manager, design QM, or construction QM
  • How to track the cost of quality
  • How to efficiently close out a project and achieve project acceptance

Assessment of Learning Outcomes

  • Presentations on effective QMS development
  • Interactive classroom discussions and practical experience
  • Case studies, practical examples from projects, and short workshops

Who Should Attend?

  • Owners whose funding relies on proper implementation of federal and state quality requirements
  • Program managers who represent owners
  • Designers, engineers, and architects who prepare design documents for owners and builders
  • General contractors, builders, and specialty contractors who want to improve their existing quality program
  • Quality control, quality assurance, and quality management professionals who need to advance their career
  • Engineers who may want to choose quality management as a profession
  • Administrators who need to understand the QMS requirements

Seminar Outline

Morning Session: 8:00 a.m. - 12:00 p.m.

  • 8:00 | Introductions
  • 8:30 | Overview of a QMS
  • 9:30 | Design Quality Management
  • 11:00 | Construction Quality Management

Lunch break: 12:00 - 1:00 p.m.

Afternoon Session: 1:00 - 5:00 p.m.

  • 1:00 | Construction Quality Management
  • 2:30 | Documentation
  • 3:30 | Demonstration
  • 4:00 | Summary and Conclusion
  • 4:30 | Open Discussion
  • 5:00 | Adjourn

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